Privacy Policy
At bdtj, we treat your personal data with the same care we bring to every aspect of the platform. This Privacy Policy explains exactly what information we collect, why we collect it, how we protect it, and what rights you hold over your own data as a player based in Bangladesh. Transparency is not optional — it is a core commitment.
How bdtj Protects Your Data
Six foundational principles that govern every data decision we make on behalf of our Bangladesh players.
SSL Encryption
Every connection to bdtj is protected by industry-standard SSL/TLS encryption. Data transmitted between your device and our servers — including login credentials, payment details, and personal information — is encrypted at all times.
Minimal Data Collection
We collect only the information genuinely required to operate your account, process transactions, and comply with KYC obligations. We do not harvest data for advertising networks or sell your personal information to third parties.
Your Rights, Respected
You have the right to access, correct, export, and in certain circumstances request deletion of your personal data held by bdtj. Data rights requests are handled by our support team at [email protected] within a defined response window.
Secure BDT Payments
Payment data processed via bKash, Nagad, Rocket, and partner banks is handled through encrypted, tokenised payment flows. bdtj does not store full card or mobile wallet credentials on its own servers.
No Third-Party Advertising
bdtj does not share your personal data with advertising networks, social media trackers, or data brokers. Any third-party service providers we engage are bound by data processing agreements that restrict how they may use your information.
Defined Retention Periods
We retain your personal data only for as long as necessary to fulfil the purposes described in this Policy or as required by applicable regulations. Once retention periods expire, data is securely deleted or anonymised.
Table of Contents
- Introduction & Scope
- Personal Data We Collect
- How We Use Your Data
- Legal Basis for Processing
- Data Sharing & Disclosure
- Cookies & Tracking Technologies
- Data Security Measures
- Retention Periods
- Your Data Rights
- Children's Privacy
- Third-Party Links
- Policy Updates
- Contact & Data Rights Requests
1 Introduction & Scope
This Privacy Policy ("Policy") describes how bdtj ("we", "us", "our") collects, uses, stores, and protects personal data belonging to individuals ("you", "the Player") who visit or register on the bdtj platform at https://bdtj.io, including all associated subdomains and mobile-optimised pages. By creating an account or continuing to use the Platform, you acknowledge that you have read this Policy and consent to the processing of your personal data as described herein.
This Policy applies to all data processing activities carried out by bdtj in connection with the provision of online sports betting, live casino, slots, and related gaming services to English-speaking players across Bangladesh. It should be read alongside our Terms & Conditions and Responsible Gaming Policy, both of which are incorporated by reference into the complete legal framework governing your relationship with bdtj.
bdtj operates as an offshore online gaming platform. We are committed to processing personal data responsibly, transparently, and in accordance with applicable international data protection standards. We do not collect more data than is necessary, we do not sell your data, and we implement robust technical and organisational measures to keep your information secure.
This Policy may be updated from time to time. The "Last Updated" date at the top of this document always reflects the most recent revision. Continued use of the Platform after a Policy update constitutes acceptance of the revised terms.
2 Personal Data We Collect
We collect personal data through several channels: directly from you when you register, verify your identity, or contact support; automatically as you interact with the Platform; and from trusted third-party service providers where necessary to deliver our services. The categories of personal data we may hold are set out below.
2.1 Registration & Identity Data
When you create a bdtj account, we collect your full legal name, date of birth, residential address, email address, and a username and password of your choosing. This information is required to establish your identity, verify your age, and maintain your account record.
2.2 KYC & Verification Documents
To comply with Know Your Customer (KYC) and anti-money laundering (AML) obligations, we may request copies of government-issued photographic identification (such as a National ID card, passport, or driving licence), proof of residential address (such as a utility bill or bank statement), and documentation evidencing the source of funds where required. These documents are processed and stored securely and are used solely for identity verification and compliance purposes.
2.3 Financial & Transaction Data
We record all deposit and withdrawal transactions associated with your account, including transaction amounts in BDT, dates and times, payment method identifiers (such as bKash wallet numbers or bank account identifiers in tokenised form), and transaction status. This data is essential for processing payments, resolving disputes, and fulfilling financial reporting obligations.
2.4 Gaming & Betting Activity
We maintain a detailed record of your wagering activity on the Platform, including games played, bet amounts, outcomes, session durations, and any responsible gaming tool settings you have activated. This data is used for account management, dispute resolution, responsible gaming monitoring, and statistical analysis to improve the Platform.
2.5 Technical & Usage Data
When you access the Platform, we automatically collect certain technical information, including your IP address, device type, operating system, browser type and version, screen resolution, pages visited, referral source, and session timestamps. This data is used to ensure Platform security, detect suspicious activity, and improve user experience.
2.6 Communications Data
If you contact our support team via live chat or email, we retain records of those communications, including the content of messages, timestamps, and the outcome of any support interaction. This enables us to maintain service quality, resolve disputes, and train our support team.
| Data Category | Examples | Primary Purpose |
|---|---|---|
| Identity Data | Full name, date of birth, address, email | Account creation, age verification, KYC |
| Verification Documents | NID, passport, utility bill | KYC compliance, AML checks |
| Financial Data | Transaction amounts, payment method tokens | Payment processing, dispute resolution |
| Gaming Activity | Bets placed, games played, session times | Account management, responsible gaming |
| Technical Data | IP address, device type, browser | Security, fraud prevention, UX improvement |
| Communications Data | Support chat logs, emails | Customer service, dispute resolution |
3 How We Use Your Data
bdtj processes your personal data for clearly defined, legitimate purposes. We do not use your data for any purpose incompatible with the reasons for which it was originally collected. The primary purposes for which we use personal data are as follows:
- Account management: Creating and maintaining your player account, authenticating your identity at login, and administering your account settings and preferences.
- Payment processing: Facilitating deposits and withdrawals in BDT via bKash, Nagad, Rocket, Upay, and partner bank channels; reconciling transactions; and resolving payment disputes.
- Identity verification and KYC: Verifying your age, identity, and the legitimacy of funds deposited, in accordance with our AML obligations.
- Responsible gaming monitoring: Analysing your wagering patterns to identify signs of problem gambling behaviour and, where appropriate, proactively contacting you to offer responsible gaming tools or support resources.
- Platform security and fraud prevention: Detecting and investigating suspicious login activity, payment anomalies, bonus abuse, and other security threats to the Platform and to other players.
- Customer support: Responding to your enquiries, resolving disputes, and maintaining service quality through support interaction records.
- Service improvement: Analysing aggregated, anonymised usage data to understand how players interact with the Platform and to prioritise product enhancements.
- Legal and regulatory compliance: Meeting our obligations under applicable AML, data retention, and platform operation requirements, and cooperating with lawful requests from regulatory or law enforcement authorities.
- Direct communications: Sending you service-critical notifications (account status, security alerts, KYC requests, policy updates) and, where you have opted in, promotional communications about bonuses or new features. You may withdraw marketing consent at any time via your account settings or by contacting support.
bdtj does not sell, rent, or trade your personal data to advertising networks, data brokers, or any third party for commercial purposes unrelated to the delivery of our gaming services.
4 Legal Basis for Processing
All personal data processing carried out by bdtj is grounded in one or more of the following legal bases, consistent with internationally recognised data protection principles:
- Contractual necessity: Processing required to fulfil our obligations to you under the Terms & Conditions, including account management, payment processing, and game delivery.
- Legal obligation: Processing necessary to comply with applicable laws and regulations, including KYC verification, AML transaction monitoring, and document retention requirements.
- Legitimate interests: Processing carried out to pursue our legitimate business interests — such as fraud detection, Platform security, and service improvement — provided those interests are not overridden by your data protection rights.
- Consent: Where we rely on your consent as a legal basis (for example, for optional marketing communications), you may withdraw that consent at any time without affecting the lawfulness of prior processing.
Where processing is based on consent, we will make this clear at the point of data collection and provide a straightforward mechanism for you to withdraw consent. Withdrawal of consent will not affect the operation of your bdtj account for core gaming services, which are governed by contractual necessity.
5 Data Sharing & Disclosure
5.1 Service Providers
We engage a limited number of carefully selected third-party service providers who process personal data on our behalf strictly in accordance with our instructions. These include payment processing partners (bKash, Nagad, Rocket, Upay, and partner banks), identity verification and KYC technology providers, cloud infrastructure and data hosting providers, and customer support platform operators. All service providers are bound by data processing agreements that prohibit them from using your data for their own purposes or sharing it further.
5.2 Game Software Providers
bdtj integrates games developed and operated by third-party software studios including Pragmatic Play, Evolution Gaming, NetEnt, Microgaming, Spribe, and Ezugi. When you play a game on the Platform, certain technical data (such as session tokens, bet amounts, and game outcomes) is transmitted to the relevant game provider's servers to deliver the game experience. These providers operate under their own privacy frameworks and are not permitted to use player data for any purpose other than game delivery and fair-play verification.
5.3 Legal & Regulatory Disclosure
We may disclose personal data to law enforcement agencies, regulatory authorities, or other competent bodies where we are legally required to do so, or where we have a good-faith belief that disclosure is necessary to investigate suspected illegal activity, prevent harm, or protect the rights of bdtj or other players. Such disclosures will be made only to the extent strictly necessary and, where legally permissible, we will notify you that a disclosure has been made.
5.4 Business Transfers
In the event of a merger, acquisition, or sale of all or a substantial part of bdtj's assets, personal data held by bdtj may be transferred to the acquiring entity as part of that transaction. We will provide reasonable notice of any such transfer and ensure that the receiving entity is bound by data protection obligations at least as protective as those set out in this Policy.
bdtj will never sell, lease, or otherwise commercially transfer your personal data to third parties for their own marketing, advertising, or commercial purposes. Any sharing of data is strictly limited to what is necessary to deliver the services described in this Policy.
6 Cookies & Tracking Technologies
6.1 What Are Cookies
Cookies are small text files placed on your device when you visit a website. bdtj uses cookies and similar tracking technologies (including local storage and session tokens) to operate the Platform, maintain your login session, remember your preferences, and analyse how the Platform is used.
6.2 Types of Cookies We Use
- Strictly necessary cookies: Required for the Platform to function. These include session cookies that keep you logged in during your visit and security cookies that help protect against fraudulent activity. These cookies cannot be disabled without impairing Platform functionality.
- Functional cookies: Enable the Platform to remember your preferences, such as your chosen language (English) and responsible gaming tool settings, to provide a more personalised experience.
- Analytical cookies: Allow us to measure and analyse how players navigate the Platform — which pages are visited most frequently, where users encounter difficulties, and how long sessions typically last. This data is aggregated and anonymised and is used solely for Platform improvement.
- Security cookies: Used to detect and prevent suspicious login attempts, track bot activity, and support our fraud detection systems.
6.3 Managing Cookies
You can control and delete cookies through your browser settings at any time. Please be aware that disabling strictly necessary cookies will prevent you from logging in to your bdtj account and may render parts of the Platform non-functional. Instructions for managing cookies in popular browsers are available in your browser's help documentation. bdtj does not use third-party advertising cookies or cross-site tracking technologies.
7 Data Security Measures
bdtj implements a multi-layered security architecture to protect your personal data against unauthorised access, accidental loss, destruction, or disclosure. Our key security measures include:
- SSL/TLS encryption: All data transmitted between your device and bdtj's servers is encrypted using industry-standard TLS protocols, protecting it from interception during transit.
- Encrypted data storage: Sensitive data fields — including identity document references, payment method tokens, and password hashes — are stored in encrypted form in our databases. Plaintext credentials are never stored.
- Access controls: Access to personal data within bdtj's systems is restricted on a strict need-to-know basis. Staff who handle player data receive data protection training and are bound by confidentiality obligations.
- Two-factor authentication: bdtj offers two-factor authentication (2FA) for player accounts. We strongly recommend enabling 2FA to provide an additional layer of protection against unauthorised account access.
- Fraud detection systems: Automated monitoring tools scan transactions and login activity in real time to identify patterns consistent with fraud, account takeover, or money laundering, triggering alerts for human review where necessary.
- Regular security reviews: bdtj conducts periodic internal security reviews and vulnerability assessments to identify and remediate potential weaknesses in our infrastructure before they can be exploited.
While we take every reasonable precaution to protect your data, no internet-based system can guarantee absolute security. You are responsible for keeping your account credentials confidential. If you suspect your account has been compromised, contact our support team immediately via 24/7 live chat.
8 Retention Periods
We retain personal data only for as long as is necessary to fulfil the purpose for which it was collected, or as required by applicable legal, regulatory, or contractual obligations. Our general retention guidelines are as follows:
| Data Category | Retention Period | Reason |
|---|---|---|
| Account registration data | Duration of account + 5 years after closure | AML compliance, dispute resolution |
| KYC & identity documents | 5 years after account closure | Regulatory obligation |
| Transaction records | 5 years from transaction date | Financial reporting, AML |
| Gaming activity logs | 3 years from last session | Responsible gaming, disputes |
| Support communications | 3 years from last interaction | Service quality, dispute resolution |
| Technical & usage data | 13 months from collection | Security monitoring, analytics |
| Marketing consent records | Until consent withdrawn + 1 year | Proof of lawful processing basis |
Upon expiry of the applicable retention period, personal data is securely deleted or anonymised so that it can no longer be associated with an identifiable individual. Anonymised, aggregated data may be retained indefinitely for statistical and analytical purposes.
9 Your Data Rights
As a player on the bdtj Platform, you have a number of rights in relation to the personal data we hold about you. These rights are summarised below. To exercise any of these rights, please contact our support team via live chat or at [email protected]. We will respond to all valid requests within 30 calendar days.
Right of Access
You may request a copy of the personal data bdtj holds about you, together with information about how and why it is being processed.
Right to Rectification
If any personal data we hold about you is inaccurate or incomplete, you have the right to request that we correct or update it without undue delay.
Right to Erasure
In certain circumstances, you may request deletion of your personal data. This right is subject to overriding legal or regulatory retention obligations.
Right to Restriction
You may ask us to restrict the processing of your data in specific circumstances, such as while the accuracy of that data is being contested.
Right to Portability
Where processing is based on your consent or a contract, you may request your data in a structured, machine-readable format for transfer to another provider.
Right to Object
You may object to processing carried out on the basis of legitimate interests, including any direct marketing communications. We will cease such processing unless we can demonstrate compelling legitimate grounds.
To exercise any of the rights listed above, contact our support team via 24/7 live chat or send a written request to [email protected]. Please note this address is for correspondence only and is not a clickable link. We will verify your identity before processing any data rights request and respond within 30 calendar days.
10 Children's Privacy
The bdtj Platform is strictly for adults aged 21 years and above. We do not knowingly collect, solicit, or process personal data from individuals under the age of 21. Age verification is a mandatory step in our registration and KYC process, and we employ additional checks to reduce the risk of underage access to the Platform.
If we become aware that personal data has been collected from a person under the age of 21 without appropriate parental or guardian consent, we will take immediate steps to delete that data and close the associated account. If you believe a minor has registered on the Platform, please notify us immediately at [email protected] so that we can investigate and act accordingly.
21+ Only. bdtj is an adult gaming platform. Persons under the age of 21 are strictly prohibited from registering or accessing the Platform. If you are a parent or guardian and are concerned about a minor's access to gambling content, we encourage you to use parental control software and contact our support team for guidance.
11 Third-Party Links
The bdtj Platform may, from time to time, contain references to or integrations with third-party services — including game software providers, payment processors, and partner organisations. These third parties operate under their own privacy policies, and bdtj is not responsible for the data practices of any external service or website.
We recommend that you review the privacy policies of any third-party service you interact with through or alongside the bdtj Platform. Our Policy governs only the personal data collected and processed directly by bdtj. Once you leave the bdtj Platform and navigate to a third-party environment, this Policy no longer applies.
12 Policy Updates
bdtj reserves the right to update, amend, or replace this Privacy Policy at any time to reflect changes in our data processing practices, legal obligations, or the features of the Platform. When we make material changes — those that significantly affect your rights or the way we handle your personal data — we will provide reasonable advance notice via a prominent on-site notification banner and, where possible, via the registered email address on file.
For minor updates, such as typographical corrections or clarifications that do not alter the substance of the Policy, we may update the document without advance notice. The "Last Updated" date at the top of this Policy will always reflect the date of the most recent revision.
Your continued use of the bdtj Platform following the effective date of any Policy update constitutes your acknowledgment and acceptance of the revised terms. If you do not agree with a material change to this Policy, you should discontinue using the Platform and contact our support team to request account closure prior to the change taking effect.
13 Contact & Data Rights Requests
If you have any questions, concerns, or complaints about this Privacy Policy, or if you wish to exercise any of your data rights, please reach out to our support team using the contact details below. All data-related enquiries are handled by trained staff who are committed to resolving your concerns promptly and transparently.
- Live Chat: Available 24/7 through the bdtj Platform — average response time 2–5 minutes.
- Support Email: [email protected] (plain text — not a clickable link; please copy and paste into your email client).
- Response Time: We acknowledge all formal data rights requests within 5 business days and provide a substantive response within 30 calendar days.
- Time Zone: Our support team operates on Bangladesh Standard Time (BST, UTC+6).
- Languages: English and Bengali support available.
We take every data enquiry seriously. Whether you want to access a copy of your data, correct an inaccuracy, withdraw marketing consent, or raise a concern about how your data has been handled, our support team is ready to assist. Contact us at [email protected] — for correspondence only, not a clickable link.
Explore bdtj with Confidence
Now that you understand how bdtj handles your personal data, dive into our full range of games and betting markets. Cricket, slots, live casino, and more — all with secure BDT payments via bKash and Nagad.